Records Management & Storage

Overview

Records Storage and Retrieval   >

Records Management
Consultation

Records Indexing

Document Destruction

 

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Record Storage

As a compliant facility, with requirements focused around the highest regulatory standards, we have developed records storage practices that will stand up to scrutiny. Quality control has been infused into daily operations by embedding documented and available procedures into all activities performed. Our facility is equipped to storage all record types: paper, media, x-Rays, research materials, etc.

A trusted records management system is the pinnacle mechanism to ensure control, security, and expedient retrieval for your records. In collaboration with a well-known software developer and ECM Integrator, TSS leadership has developed a customized inventory and metadata management solution on a SQL platform. Leverage our extensive commitment towards system development and realize ability for controlled cataloging of key metadata tags, customized reporting, secure web client access, audit trails on all functions, and system supported chain of custody monitoring.

Our operation is centrally located in Kalamazoo with quick access to a main highway (I-94) and boasts the following special features:

• Temperature/Humidity control and monitoring to provide a stable storage environment promoting record preservation
• 20,000 square feet of specially controlled storage for daily tape rotation and long-term media retention
• Over 120,000 square feet of dry paper record storage
• Highly secured access points to protect your companies business records and intellectual property
• Fully equipped with pallet and box shelf racking
• Multiple covered loading docks and receiving areas
• Fire suppression system (maintained sprinklers and extinguishers)
• Controlled access to segregated record review rooms
• Ability to accommodate site inspections

Record Retrieval

Regulated businesses are increasingly reliant on archived records and expect expedient record retrieval in support of daily business decisions. Our customers can expect the following:

Secure document request page with trained team members to validate all requests
Centralized point of contact and dedicated Account Manager
Document Scanning for expedited record viewing

Record Delivery

• Secure FTP for record viewing
• CD/DVD sent via FedEx
• Web Client Access into document management system
• Hosting solutions
• Daily courier services for door-step delivery

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