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Records Management
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Records Management Overview

Choosing a Records Management provider is a critical process that must include an in-depth analysis of integrity, honesty, sustainability, experience, and compliance. We, at Team Support Services, manage and deliver trusted, long-term record archival services required by our customers to meet their Regulatory, Fiscal and Legal obligations.

We strive to help customers gain control over their information assets by promoting good records management practices. Proven excellence in customer service is evident by our focus on each customer’s business drivers to develop a defensible, cost effective records management solution.

Our record archival and processing center is built on the following foundation:

Safeguard Record Integrity

  • Environmentally controlled and monitored long-term, archival storage
  • Properly maintained fire suppression system
  • Pest control program
  • Designated electronic media storage with reduced temperature and humidity
  • Controlled access points and authorized personnel list

Reliable and Controlled Access to Records

  • Metadata managed in an accessible, validated records management system
  • Scan-on-demand for immediate and protected record access
  • Secure physical record delivery with proper chain of custody documentation
  • On-site record reviews offered in secure, private rooms

Experienced Business Partner

  • A regulated environment suitable for managing vital and historical records (including research materials)
  • Experienced Records management consultation in support of a defensible program
  • Skilled Paralegal services supporting strategic record discovery for litigation
  • Documented and consistently applied procedures ensuring control over intellectual property
  • Annual record reviews and destructions in a legally defensible manner

Our records management and storage services are available in customized suites to offer a customer tailored solution. Please contact us for a quote tailored to your specific business needs.

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Team Support Services | PO Box 19536 | Kalamazoo, MI 49019 | 269.226.0016

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